
SAFETY INSTRUCTIONS
Please read all of these instructions before using your printer. Observe the markings on
the rear panel of the printer.
• To prevent electric shock do not remove covers.
• Do not attempt to service the printer yourself.
• There are no user serviceable parts inside. In the event of malfunction, refer
servicing to your nearest Ultra Electronics Service Center.
• Use only a power source within the limits marked on the rear panel label.
• Take care not to spill any liquid on the printer.
• Ensure that the power supply cord is not longer than 6 feet (2 metres) and
includes a properly grounded connection.
• If using this printer in Germany:
To provide adequate short-circuit protection and over-current protection for this printer,
the building installation must be protected by a 16 Amp circuit breaker.
Bei Anschluß des Druckers an die Stromversorgung muß sichergestellt werden, daß die
Gebäudeinstallation mit einem 16-AÜberstromschalter a/jointfilesconvert/463757/bgesichert ist.
Warnings, Cautions and Notes
Throughout this guide and in text on the CD, the following conventions are used to
identify important information.
WARNING - Warning messages indicate where personal injury could result from
not following the correct procedures.
CAUTION - Caution messages indicate where damage to equipment could result
from not following the correct procedures.
NOTE - Notes convey important information that is identified within the text.
When Handling the Printer
Avoid touching the thermal printing edge of the thermal printhead. Grease and
contamination will shorten its life.
Before transporting the printer, remove the dye film and card hoppers.
Pack the printer in its original packaging.
If you have a problem with the installation or operation of your Magicard printer,
please first recheck to ensure that you have followed the instructions given in this
guide and on the CD ROM.
We also recommend that you visit our website www.magicard.com where
additional FAQs and technical support information is available, and a ‘contact us’
email form to report any problems.
LIMITED WARRANTY INFORMATION
1) Coverage: Ultra Electronics Ltd Warrants that the MAGICARD printer shipped with this Warranty statement will
conform to the manufacturers specifications and be free from defects in materials or workmanship for a period of 1 year
from the date of original purchase by the user, but there are additional conditions on the printhead Warranty
(see paragraph 2).
2) Limited Printhead Warranty: Ultra warrants that, under normal use and service, thermal printheads will be free from
defects in material and workmanship for a period of one year from the date of original purchase or for a quantity of
10,000 printed cards, whichever comes first, provided that Ultra-approved card media is utilised. If a Warranty claim is
submitted for a defective printhead, Ultra will have the right to inspect the printhead and samples of the printed and
blank ID cards used with it for the purpose of verifying that the claimed defect has not been caused by non- Ultra
approved media, or by foreign particles or substances which have caused chemical or physical damage. Ultra's decision
in any such claims shall be final.
3) Warranty Claims: If the MAGICARD printer proves defective during this period, please contact the Ultra Service
Center, at the address and telephone/fax number given below. The Ultra Service Center personnel may first ask you to
carry out certain simple checks to confirm the nature of the problem, and if a return is appropriate they will give you a
Return Authorisation Number (MRAN) and consignment instructions to the appropriate repair center. Ultra will, at its
option, repair or replace the defective parts at no charge to the customer.
4) Warranty Limitations: The Warranty does not apply to MAGICARD printers that have been:
• Damaged through physical or electrical mishandling.
• Damaged through operation in environments which are outside normal office conditions in terms of corrosive
atmosphere, temperature, humidity, shock or vibration.
• Improperly installed or interfaced to other products which may exhibit software problems or expose the
MAGICARD to improper voltages or control signals.
• Used with consumables from any source other than Ultra Electronics.
• Serviced or interfered with by anyone other than an Ultra Authorised Service provider.
5) Shipping: Insurance and shipping costs incurred in sending the MAGICARD printer for Warranty service are
the responsibility of the customer. Whenever possible Ultra Service Centers will use the same class of shipping
service selected and paid for by the customer to return the printer. Return shipping costs from Ultra to the
customer will be at Ultra's expense. After obtaining the MRAN as described above, the printer should be securely
packed in its original packaging with proof of date of purchase and a note describing the problem and quoting
the MRAN. The printer must be sent to the Service Center address supplied with the MRAN by the main service
center. This address may be different to the address listed below, but will generally be closer to you. Please also
mark the Return Authorisation Number on the outside of the shipping carton. All customs duties and taxes,
if applicable, are the responsibility of the customer.
6) Applicability: The Warranty and remedy provided above are exclusive and in lieu of all other warrants, either express
or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Any
statements or representations made by any other person or firm are void. Neither Ultra Electronics Ltd nor its affiliates
shall be liable for any loss, inconvenience, or damage, including direct, special, incidental, or consequential damages,
resulting from the use or inability to use the Ultra product, whether resulting from breach of Warranty or other legal theory
even if Ultra has been advised of the possibility of such damage or loss.
This Warranty is governed by the laws of England. Any dispute arising out of or relating to this Warranty shall be
submitted for arbitration of this dispute or disputes pursuant to the rules and regulations of the UK Arbitration Act.
This Warranty gives you specific legal rights, and you may also have other legal rights which vary from country to country
so the above limitations and exclusions may not apply to all customers.
EMC
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Canadian Department of Communications Statement
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications. Le présent appareil numérique n'émet pas de bruits
radioélectriques dépassant les limites applicable aux appareils numériques de la class
A prescrites dans le Règlement sur le brouillage radioélectrique édicté par le ministère
des Communications du Canada.
EU Declaration of Conformity
The EU Directives covered by this Declaration
89/336/EEC Electromagnetic Compatibility Directive, amended by 92/31/EEC &
93/68/EEC
72/23/EEC Low Voltage Equipment Directive, amended by 93/68/EEC
The Product Covered by this Declaration
Magicard Avalon Card Printer
The Basis on which Conformity is being Declared
The product identified above complies with the requirements of the above EU
Directives by meeting the following standards
BS EN 50 081-1 EMC Generic Emission Standard Part 1
BS EN 50 082-1 EMC Generic Emission Standard Part 1
BS EN 60 950 : 1992 Safety of Information Technology Equipment including
Electrical Business Equipment
CLEANING KITS
Avalon
CK1 - Cleaning kit 5 T cards, 1 pen - M9005-761
The Magicard T-Card cleaning system is easy to use. Regular cleaning is
essential to keeping your printer in good working condition.
How to get service or support
If you have a problem with the installation or operation of your Magicard printer, first
please re-check to ensure that you have followed the instructions given in this guide.
Avalon Printer Support
We also recommend that you visit our website www.magicard.com where additional
FAQs and technical support information are available, and a ‘contact us’ email form to
report any problems.
If you still have a problem you will be covered by our warranty.
Follow the instructions under ‘Limited Warranty Information’ to obtain assistance.
CONSUMABLES
The Magicard Avalon/Avalon Duo are dye-sublimation printers which transfer dye
from a dye film or ribbon onto the surface of a PVC printable card.
For best results, use only Magicard dye film.
Dye film and lamination film available as follows:-
AV1 : 250 shot YMCKO dye film roll -
M9006-566
LC1 : 350 shot YMCKO dye film roll -
M9005-751
LC3 : 1,000 shot resin black monochrome
dye film - M9005-753
(also available in a range of
monochrome colors)
LC6 : KO 2 panel dyefilm (black and
overcoat) 600 images per roll
(Part No. M9005-756).
LC8 : YMCKOK 6 panel dye film 300
images - Avalon Duo only -
(Part No. M9005-758).
• Standard CR80 PVC cards (500) -
M9006-793
• CR80 HoloPatch cards (500) -
M9006-796
Avalon 105 with built-in magstripe
encoder
• Standard CR80 HiCo magstripe cards -
(500) M9006-794
• CR80 HiCo magstripe Holopatch cards
(500) - M9006-797
Ultra’s patented HoloKote
watermark system
Hi-visibility HoloPatch and HoloKote system combined
HOLOKOTE
®
SECURITY
Ultra’s patented HoloKote watermark system is a built-in feature of your
Magicard printer and cannot be copied or bypassed. HoloKote costs
absolutely nothing to use.
HOLOPATCH
®
CARDS
For more visible security, try HoloPatch cards. When you print with HoloPatch
cards, one area of the HoloKote security pattern is highlighted by a highly
reflective ‘super-diffuser’ patch, making the logo clearly visible at a distance and
under all lighting conditions.
CALL US (425) 556 9708
Ultra Electronics Inc.
MAGICARD US Service Center
6711 - 176th Avenue NE
Redmond, WA 98052, USA
Fax: (425) 556 3962
CALL EU +44 (0) 1305 784 738
Ultra Electronics Limited
MAGICARD Service Centre
Waverley House, Hampshire Road, Granby Estate
Weymouth, Dorset, DT4 9XD, UK
Fax: +44 (0) 1305 777 904
If you have warranty enquiries or experience a problem, call or
fax our service center or visit our web site www.magicard.com
Avalon Duo QS Guide ENG 07 11/5/07 08:37 Page 2
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